WE ARE ALWAYS LOOKING FOR GREAT PEOPLE!

 

Job Opportunities

Reports To: Chief Executive Officer

Status: Exempt

 

SEVEN GUIDING PRINCIPLES

  1. Provide Ordinary Lives for Extraordinary People.
  2. Be Humble.
  3. Serve everyone you meet.
  4. Abide by the “No Gossip” culture at BSL.
  5. Be a Professional.
  6. Communicate. Communicate.
  7. Be a Team Player.
  8. Be Humble again.

 

 

KEY RESULTS AREAS

  • Human Resources – Recruit, hire, on-board, & retain employees
  • Measured by employee turn-over rates and vacancies
  • Measured by employee annual reviews
  • Finance – Ensure systems are in place and maintained to ensure company’s financial health
    • Measured by timeliness and accuracy of financial reports
  • Measured by solvency shown through P&L statements
  • Measured by overall net worth
  • Quality Assurance – Ensure compliance and consistency with governing agencies
  • Measured by the number and intensity of citations or lack thereof
  • Measured by annual surveys of TCMs and ROs
  • Marketing – Ensure continued growth and positive public image
    • Measured by increase/decrease in consumer census
    • Measured by annual surveys of consumers’ families and other stakeholders
  • Technology – Ensure BSL technology and systems can ensure sustainability and growth.
    • Measured by number of maintenance requests and their response times

 

JOB DUTIES

 

HUMAN RESOURCES

  • Partner with our contracted HR firm for payroll, timekeeping and legal questions.
  • Develop annual budget for trainings, seminars, retreats, parties, events, etc.
  • Recruit, interview, hire, on-board, and retain Direct Support Professionals.
  • Recruit, interview, hire, on-board, and retain professional personnel in conjunction with CEO.
  • Develop relationships with high schools, colleges, businesses, etc that will help with recruiting efforts.
  • Seek out, sign-up for and run booths at job fairs…being the most impressive and engaging company at each event
  • Oversee the BSL Mentoring program as we develop leaders within our own company.
  • Manage Employee Benefits: Health Insurance, Medical Co-op, Dental Insurance, Vision Insurance,

Retirement plan, PTO, etc

  • Supervise Accounting Clerks, Office Staff and Property Manager.
  • Distribute, collect and assemble data from annual employee reviews of BSL.
  • Work with management team to address positives and negatives discovered in reviews.
  • Supervise and participate in employee reviews from BSL.
  • Monitor all employee disciplinary actions ensuring BSL Core Values are demonstrated, proper legal protocol is followed, and supporting documentation is gathered to place in their employee file.
  • Monitor staff Facebook page and Messenger streams to ensure BSL’s Core Values are maintained
  • Monitor vehicle GPS systems and issue warnings to staff driving unsafely.
  • Develop process to ensure EVERY team member receives regular words of encouragement from us, their supervisors, their peers, their consumers and the consumers’ families.

 

FINANCE

  • Develop annual budgets and projections for the team to utilize at every level.
  • Establish and maintain cost savings plans regarding insurance, contracted vendors, etc
  • Present A/R, A/P, P&Ls, etc to CEO monthly, or upon request.
  • Develop solid tax planning strategies
  • Manage property, business, liability, etc. insurance plans
  • Manage consumer paperwork for Medicaid, SSI and Food Stamps.

 

QUALITY ASSURANCE

  • Ensure that Boone Supported Living’s mission, core values, philosophy, and motto are practiced throughout the organization.
  • Distribute, collect and assemble data of annual TCM and RO reviews of BSL.
  • Work with management team to address positives and negatives discovered in reviews.
  • Monitor employee files for compliance
  • Ensure on-going compliance with the following governing entities and/or regulations:
  • Department of Labor
  • Office of Inspector General
  • IRS
  • HIPPA
  • Medicaid
    • HCBS
  • Department of Mental Health
    • BSL Contract
    • Waiver Manual
    • Shared Living Manual
    • DMH Directives
    • DMH Provider bulletins
  • Missouri Code of State Regulations
  • Develop and maintain BSL Policy and Procedures and Handbooks
  • Develop and maintain official BSL forms ensuring staff can access the most up-to-date versions
  • Partner with team to prepare for a host of inspections, bi-annual certification, etc., as they occur

 

 MARKETING         

  • Keep informed of developments in the fields of marketing, communications and public relations and use this information to help BSL operate with initiative and innovation.
  • Distribute, collect and assemble data of annual stakeholder reviews of BSL.
  • Work with management team to address positives and negatives discovered in reviews.
  • Partner with our contracted social media firm on the BSL website, Facebook page and Instagram.
  • Propose schedule and topics for Twitter blasts to governmental entities to social media firm.
  • Develop a budget to achieve annual goals. Include social media, radio/print ads, merchandise.
  • Coordinate media interest in BSL and ensure regular contact with target media
  • Enhance Boone Supported Living’s image and position within the marketplace and the general public.
  • Develop BSL brochures and various other marketing materials.
  • Develop booths for presentations.
  • Develop digital signage for use in booths and main office.
  • Establish, maintain, and enhance a consistent corporate image throughout all product lines, promotional materials and events.

 

TECHNOLOGY                  

  • Partner with our contracted IT company regarding new equipment purchases, tech maintenance, etc
  • Develop budget for technology updates and repairs
  • Maintain office phone system.
  • Fix minor problems with technology.
  • Set up and maintain company cell phones and notebooks.

 

MEETINGS

  • Attend BSL Team meetings, monthly.
  • Attend Management meetings, monthly
  • Meet with CEO weekly.
  • Meet with direct reports weekly.
  • Represent BSL at the Chamber and other community groups/events.
  • Attend other meetings, as needed.

 

REQUIREMENTS:

  • Bachelor’s degree in Business, Accounting or Human Resources
  • 3+ years’ experience working in the above areas
  • 5+ years’ experience managing a team of employees with a “servant leadership” mentality

 

PREFERENCE

  • Master’s degree in Business, Accounting or Human Resources
  • 5+ years’ experience working in the above areas
  • 7+ years’ experience managing a team of employees with a “servant leadership” mentality

 

COMPENSATION:

  • $50,000 – $60,000 annually

SEVEN GUIDING PRINCIPLES

  1. Provide Ordinary Lives for Extraordinary People.
  2. Be Humble.
  3. Serve everyone you meet.
  4. Abide by the “No Gossip” culture at BSL.
  5. Be a Professional.
  6. Communicate. Communicate.
  7. Be a Team Player.

JOB SUMMARY     Direct Support Professionals (DSPs) complete a substantial amount of documentation and are responsible for keeping individuals in their care safe, but more importantly, a DSP’s overarching goal is to help our individuals get connected and make friends. Everyone has a need to belong and it is a DSP’s mission to ensure everyone they work with achieves that.   DSPs create opportunities for our individuals to meet people through activities and groups of their choice.  They also mentor and train on interpersonal relationship skills to increase chances of friendships developing and sustaining. KEY RESULTS AREAS

  1. Build relationships and engage with consumers. – Measured by annual consumer satisfaction survey
  2. Complete all required documentation. -Measured by weekly QA reports included in annual reviews
  3. Team Player – Build feelings of mutual support; attendance, punctuality, going above and beyond… -Measured by peer reviews

DIRECT CARE

  • Work 16-40 hours direct care per week.
  • Fill in shifts that are open, as needed, working overtime only when approved by executive management team.

MEETINGS

  • Attend Staff Meetings – monthly.

EDUCATION REQUIREMENTS

  • High School Diploma or GED
  • Trainings: CPR , First Aid, Abuse and Neglect, Positive Behavior Supports, HIPPA/Confidentiality, Level 1 Medication Aide, ISP, Documentation, Therap, etc

SEVEN GUIDING PRINCIPLES

  1. Provide Ordinary Lives for Extraordinary People.
  2. Be Humble.
  3. Serve everyone you meet.
  4. Abide by the “No Gossip” culture at BSL.
  5. Be a Professional.
  6. Communicate. Communicate.
  7. Be a Team Player.

KEY RESULT AREAS (KRAs)

  1. Lead well. Treat your team, consumers, supervisors and families as you would like to be treated – Measured by employee satisfaction surveys and annual reviews
  2. Maintain quality control. – Measured by EMTs, APTs, Inquires, Investigations,Improvement Plans
  3. Spear head crisis management and maintain stability. – Measured by response time to calls, texts and emails; compliant staffing ratios maintained

DIRECT CARE

  • Work 40-hours direct care per week.
  • Fill in shifts that are open as needed, working overtime only when approved by executive management team.
  • Be the leader in creating an organized, well-managed home that is supportive and loving to all consumers and staff.

ON-CALL

  • First person on-call for ISL from Monday 7a-Friday 3p.
  • Serve additional on-call, as needed.
  • Follow on-call position job description.

MEETINGS

  • Attend Staff Meetings – monthly
  • Attend Management Meetings – monthly

EDUCATION REQUIREMENTS

  • High School Diploma or GED
  • 1-year experience as a DSP
  • 1-year management experience
  • Trainings: CPR , First Aid, Abuse and Neglect, Positive Behavior Supports, HIPPA/Confidentiality, Level 1 Medication Aide, ISP, Documentation, Therap, etc

SEVEN GUIDING PRINCIPLES

  1. Provide Ordinary Lives for Extraordinary People.
  2. Be Humble.
  3. Serve everyone you meet.
  4. Abide by the “No Gossip” culture at BSL.
  5. Be a Professional.
  6. Communicate. Communicate.
  7. Be a Team Player.

JOB SUMMARY    

  • In addition to all job expectations for Direct Support Professionals, Weekend Leads ensure weekend staffing is covered and provides on-call support for their assigned ISL(s) from Friday 3pm – Monday 7am.

DIRECT CARE

  • Work 24-40 hours per week.
  • Work an awake shift each Friday, Saturday, and Sunday.
  • Fill in shifts that are open, as needed, working overtime only when approved by executive management team.

ON-CALL

  • First person on-call for an assigned ISL from Friday 3pm – Monday 7am.
  • Follow “on-call” job description when filling this capacity.

MEETINGS

  • Attend Staff Meetings – monthly.

EDUCATION REQUIREMENTS

  • High School Diploma or GED
  • Six months experience as a DSP
  • Trainings: CPR , First Aid, Abuse and Neglect, Positive Behavior Supports, HIPPA/Confidentiality, Level 1 Medication Aide, ISP, Documentation, Therap, etc

SEVEN GUIDING PRINCIPLES

  1. Provide Ordinary Lives for Extraordinary People.
  2. Be Humble.
  3. Serve everyone you meet.
  4. Abide by a “No Gossip” culture.
  5. Be a Professional.
  6. Communicate. Communicate.
  7. Be a Team Player.

EXPECTATION SUMMARY Provider Families are compassionate people whoactively care about the well-being of an individual they have welcomed into their home.  Like foster parenting, it is a 24/7 job.  These families help people under their care identify life goals by developing and following the consumer’s annual service plan (ISP).  Provider Families teach responsibility and skills that will enhance the individual’s ability to connect with others.   They also include the individual living with them in family activities and home tasks, as it benefits their personal growth. Provider Families are INDEPENDENT CONTRACTORS.  They are their own boss and run their homes the way they choose, as long as they are in compliance with DMH and Medicaid standards, rules, and regulations. KEY RESULTS AREAS

  1. Build relationships and engage with consumers. – Measured by annual consumer satisfaction survey
  2. Complete all required documentation. – Measured by EMTs, APTs, Inquires, Investigations, Provider Improvement Plans
  3. Team Player – Build feelings of mutual support with families, BSL, and TCMs/CD – Measured by stakeholder reviews

EDUCATION REQUIREMENTS

  • High School Diploma or GED
  • Trainings: CPR , First Aid, Abuse and Neglect, Positive Behavior Supports, HIPPA/Confidentiality, Level 1 Medication Aide, ISP, Documentation, Therap, etc
  • Keep certifications current, do not allow any to lapse!!!

OTHER REQUIREMENTS

  • Be 21 yearsof age
  • Have access to reliable transportation
  • Have an additional separate bedroom
  • Pass criminal background check and register with the Missouri FCSR

Full-time and Part-time positions available, starting at $13.10/hour. If contacted for an interview, please bring the following with you:

  • Proof of education (High School Diploma, GED, College transcript, College Degree)
  • Proof of car insurance
  • Driver’s License
  • Social Security Card
  • Proof of any additional trainings relevant to position

  • Employment Application

  • PERSONAL INFORMATION

  • EDUCATION

  • Minimum GED or High School diploma
  • CERTIFICATIONS AND SPECIALIZED TRAINING

  • EMPLOYMENT HISTORY 1

  • EMPLOYMENT HISTORY 2

  • EMPLOYMENT HISTORY 3

  • GENERAL

  • If you are invited to interview, please bring a valid Driver's License, Social Security Card, Proof of Education, and Proof of Auto Insurance.

  • You may also bring a cover letter and résumé if available.